Shipping policy
At Rainley, we want to ensure your products arrive quickly and safely. We offer free ground shipping on all orders within the continental United States.
Processing Time:
- Orders are typically processed and shipped within 1-2 business days after being placed. You will receive an email with tracking information once your order has been shipped.
Shipping Methods:
- We offer free ground shipping via trusted carriers such as UPS or FedEx. Delivery time may vary based on your location but typically takes 5-7 business days for delivery within the continental US.
Shipping to Non-Continental US:
- Alaska and Hawaii: We currently do not offer free ground shipping to Alaska and Hawaii. Shipping rates to these locations will be calculated at checkout, and delivery times may vary.
- PO Boxes: We are unable to ship to PO Box addresses at this time.
- Other U.S. Territories: Shipping to other U.S. territories (like Puerto Rico, Guam, etc.) may incur additional fees. Shipping rates will be calculated at checkout, and delivery times may vary.
International Shipping:
- At this time, we do not offer international shipping outside of the United States. Rainley will update you when we expand internationally.
Expedited Shipping:
- Expedited shipping options (e.g., 2-day or next-day shipping) are available at checkout for an additional fee. Delivery times depend on the selected shipping method and location.
Order Tracking:
- Once your order is shipped, you will receive an email with a tracking number. You can track the status of your order directly on the carrier's website.
Address Accuracy:
- Please ensure that the shipping address provided at checkout is accurate. Rainley is not responsible for delays or additional shipping charges due to incorrect or incomplete addresses.
If you have any questions or concerns about shipping, please contact us at glow@rainley.com, and we will be happy to assist you!